In a move to catch non paying joyriders, Milan’s underground is to experiment with using tickets to open turnstiles on exiting as well as on entering the metro system.
From Monday 11 June, four stations will introduce the new system: Duomo, Pagano, Loreto and Amendola. The experiment will run from 09.30 to 16.30 in these stations “for several weeks”. If the result is satisfactory, announced metro operator ATM, it will be extended to the full daily period of service. A second phase will involve a further four stations, and a third phase another five, but no details have been given on the timing of the extensions.
Passengers without a ticket, or with a ticket not fully valid for the journey they have just made or which has overrun its time limit, will have to pay the missing fare at automatic machines on the platform side of the exit to be able to leave the station. Some 70 ATM staff wearing blue uniform waistcoats will be on hand to help passengers with problems. There will also be staff at the dedicated exit points for passengers using tickets issued by other operators which are valid but not recognised by the ATM turnstiles.
The plan was drawn up after a time and motion study of passenger flows between the platforms and the exit turnstiles. ATM says there will be no extra cost involved, because the turnstiles in use are already equipped for switching from “freewheeling” to ticket operation.