Milan launches heat-wave relief programme

Milan helps the elderly and infirm.

As temperatures soar, with forecasts of over 30°C, Milan city hall has activated the free phone number 800 777 888 to call social services and ask for help.

Aimed principally at the elderly and the disabled, and those left to fend for themselves when family and neighbours are away on vacation, the service is available up to 29 July from 08.00 to 19.00 Mondays to Fridays, and on Saturdays and Sundays too when particularly high temperatures are expected.

From 30 July until 2 September, the service will be available seven days a week. This year for the first time the service will not close down at the end of summer but will remain active to back up the social services helping solve the problems of the lonely and fragile milanesi.

Social workers will be able to deliver meals on wheels, provide personal hygiene and house-cleaning, or accompany patients to doctors’ surgeries and pharmacies or to the shops.

City hall is encouraging residents to call the free number if they are aware of any elderly or fragile people without family backup and who might need help to make it through the heat-waves. They are also inviting volunteers to sign up to help provide these services.